Privacy Policy

Campground Kitchen

Last updated: 26 Feb 2026

Campground Kitchen is committed to protecting your privacy and handling your personal information in a transparent and secure way.

This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. What Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Booking details

  • Event details

  • Order history

  • Payment information (processed securely via third-party providers)

  • Any information you provide through forms, bookings or direct communication

  • Website usage data (via cookies and analytics tools)

2. How We Collect Information

We collect information when you:

  • Make a booking

  • Place a takeaway order

  • Submit an enquiry via our website

  • Subscribe to our email or SMS marketing

  • Interact with us via social media

  • Contact us by phone or email

We may also collect anonymous website usage data via cookies and Meta (Facebook/Instagram) tracking tools.

3. How We Use Your Information

We use your information to:

  • Confirm and manage bookings

  • Process takeaway and catering orders

  • Respond to enquiries

  • Send booking confirmations and updates

  • Send marketing communications (where you have opted in)

  • Improve our services and customer experience

  • Comply with legal obligations

We do not sell your personal information.

4. Marketing Communications

If you opt in to receive marketing from us, we may send:

  • Event updates

  • Promotions

  • Special offers

  • Birthday or anniversary messages

You can unsubscribe at any time via the link in our emails or by contacting us directly.

5. Third-Party Services

We use trusted third-party providers to operate our business, including:

  • Booking platforms

  • Point of sale systems

  • Email and SMS marketing platforms

  • Payment processors

  • Website analytics tools

  • Meta (Facebook and Instagram) advertising services

These providers may store data on secure servers in Australia or overseas and are responsible for managing information in accordance with their own privacy policies.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Understand website traffic

  • Improve user experience

  • Deliver relevant advertising via Meta and other platforms

You can adjust your browser settings to disable cookies if preferred.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8. Access and Correction

You may request access to or correction of your personal information by contacting us using the details below.